Refund Policy

Payments are NOT refundable. All sales are final. No refunds. Once you pay, the sale is final.

• This covers every payment made on IKON SKILLS™: every Micro-Credential, and every Partner Program payment (White-Label set-up fee, country exclusivity fee, and custom Micro-Credential work).
• Why: your access starts right away when you pay. You get the full learning journey at once.
• Before you pay, you tick a box: “I understand access starts immediately and all sales are final with no refunds.” If you live where the law gives a 14-day right to cancel online purchases, you agree that your access starts now and you give up that right for this digital content, as the law allows.
• Try before you buy. Try the first Core Competency of any Micro-Credential free before you buy. Pick a Micro-Credential. You can watch the overview video, see all 10 Core Competencies, and finish the first Core Competency from start to end.
• Codes and points: redeem codes and learning points have no cash value and cannot be exchanged for money.
• EIU-Paris fees: the Enrollment and Credential Fee is paid on the EIU-Paris site. It is also not refundable.
• If a bank or card company takes a payment back (a chargeback), we may end your access to that Micro-Credential. Any Partner Program commission on that sale is taken back too.
• Partners: commissions on a sale that is reversed by a chargeback are reversed. Set-up fees and exclusivity fees already paid are not refundable.